rajavigorPrivacy Policy

This page describes what we collect when you use rajavigor and how we keep that data protected. We at rajavigor take your privacy seriously—we collect only the information needed to verify your account, process deposits and withdrawals, comply with anti-money-laundering law, and improve our service. We do not sell your personal data to third parties, and we use industry-standard encryption to safeguard everything you share with us.

When you open a rajavigor account, we request your legal name, date of birth, email, phone number, residential address, and payment method details. We also collect technical information—your IP address, device type, browser, and gaming activity—to monitor account security and detect fraud. This data helps us serve you better across our slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, sportsbook, and esports markets, while keeping your account safe.

Our privacy practices comply with applicable data-protection laws in the jurisdictions where rajavigor operates. rajavigor services are available only where local law permits. If you have questions about how we handle your data, our support team in Jakarta, Surabaya, Bandung, Medan, and Semarang is available during business hours to explain our practices.

What data we collect on rajavigor

We collect personal data in two categories: information you provide directly, and information we gather automatically.

Direct information: When you register for rajavigor, we collect your legal name, date of birth, email address, phone number, and residential address. We also collect payment method details (account number or wallet identifier) and banking information needed to process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. For larger transactions or first-time withdrawals, we may request identification documents (national ID, passport, or driving licence) and proof of address to comply with know-your-customer (KYC) and anti-money-laundering regulations.

Automatic information: Our servers automatically log your IP address, device type, browser, operating system, and the pages or features you access on rajavigor. We also track your gaming activity—which games you play, when you play, your bets and outcomes, and your account balance changes. This data helps us detect unusual activity, prevent fraud, and understand how rajavigor users engage with our platform.

How we use your data on rajavigor

We use the data we collect for specific, legitimate purposes:

  • Account verification: We verify your identity and confirm your eligibility to use rajavigor under applicable law.
  • Payment processing: We use payment details to process deposits, withdrawals, and refunds.
  • Compliance: We use personal data to comply with anti-money-laundering, tax, and other regulatory requirements in jurisdictions where rajavigor operates.
  • Fraud prevention: We analyze activity logs to detect unauthorized access, account takeovers, and suspicious wagering patterns.
  • Customer support: We use your contact information to respond to your inquiries, resolve disputes, and provide assistance.
  • Service improvement: We analyze aggregate data (not linked to individual identities) to improve rajavigor's user experience, game offerings, and support processes.

"At rajavigor, privacy is not an afterthought—it is built into every process. We collect only what we need, protect it fiercely, and never sell it to advertisers or other companies."

rajavigor data protection team

How we share your data on rajavigor

We do not sell your personal data. However, we may share your data with trusted third parties only when necessary to operate rajavigor:

  • Payment processors: We share payment details with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and Indonesian banks to complete transactions.
  • Verification providers: We may use third-party services to verify your identity and address during KYC.
  • Regulatory authorities: We may disclose your data to government agencies, gaming regulators, or law-enforcement if required by law or legal process.
  • Service providers: We may share data with hosting providers, analytics platforms, and customer support tools that help rajavigor operate—all under strict data-protection agreements.

Each third party we work with is contractually obligated to protect your data and use it only for the purposes we specify. We do not permit these partners to use your data for their own marketing or other purposes.

Your data rights on rajavigor

  • We collect only the information necessary to operate rajavigor and comply with law
  • We do not sell your personal data to third parties or use it for marketing without your consent
  • We protect your data with encryption, secure storage, and access controls
  • You can request access to, correction of, or deletion of your personal data
  • rajavigor will respond to data-access requests within 5–7 business days

How we protect your data on rajavigor

We employ industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. Our servers use encryption (SSL/TLS) to protect data in transit. Stored data is encrypted and accessible only to rajavigor staff with legitimate need. We restrict access to personal data to employees and contractors who need it to perform their roles, and we require all staff to comply with confidentiality agreements.

While we take security seriously, no system is completely risk-free. If we detect a data breach or security incident affecting rajavigor users, we will notify affected individuals without undue delay and cooperate with regulators as required by law.

Cookies and tracking on rajavigor

rajavigor uses cookies and similar technologies to recognize your device, remember your login, and analyze how you use our platform. Session cookies help you stay logged in; persistent cookies remember your preferences across visits. We do not use third-party advertising cookies or trackers that profile you across other websites.

You can disable cookies in your browser settings, but doing so may limit rajavigor functionality. We also support Do Not Track (DNT) signals in your browser; when enabled, we minimize our collection of non-essential tracking data.

Your rights regarding your data on rajavigor

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of all personal data we hold about you.
  • Correction: Ask us to correct inaccurate or incomplete data.
  • Deletion: Request deletion of your data (subject to legal and compliance obligations).
  • Portability: Receive your data in a structured, machine-readable format.
  • Opt-out: Withdraw consent for non-essential data processing.

To exercise any of these rights, contact our data protection team through your rajavigor account dashboard or by emailing the address listed on our About Us page. We will respond to all requests within 5–7 business days. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang and prefer phone support, our team can assist you during business hours.

How long we retain your data on rajavigor

We retain personal data only as long as necessary to serve you and comply with law. Typically, we keep account data while your rajavigor account is active. After you close your account, we retain transaction records and other data required by anti-money-laundering regulations for five to seven years. We delete non-essential data (such as browsing history and technical logs) after 12–24 months.

If you request data deletion and we have no legal obligation to retain your information, we will erase it within 30 days. However, we may need to retain transaction history and KYC documents to comply with financial regulations in the jurisdictions where rajavigor operates.

Contact us about privacy on rajavigor

If you have questions about our privacy practices, want to request your data, or wish to file a complaint, contact rajavigor's data protection team. You can reach us through the contact form on our About Us page or by email. For urgent privacy concerns, you may also escalate to our data protection officer.

This privacy policy reflects our commitment to transparency and your right to privacy. We may update this policy to reflect changes in law or rajavigor operations. Material changes will be communicated to you by email. Your continued use of rajavigor after such notice constitutes acceptance of the updated policy.

rajavigor data protection team
Privacy & compliance specialist

We review and update our privacy practices regularly to reflect changes in technology and law. Your data security remains our top priority at rajavigor.

Service availability

We at rajavigor offer our gaming and sportsbook services only in jurisdictions where online gaming is permitted under applicable local law. We do not advertise rajavigor or solicit users in territories where online wagering is prohibited. The legal status of online gaming varies significantly by country, state, and locality, and regulations change over time. rajavigor monitors the jurisdictions where we operate and updates our service policies to maintain compliance with local laws.

Our payment channels—DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, and Indonesian bank transfers (BCA, Mandiri, BRI, BNI)—are available only in regions where these services operate legally. Some rajavigor features, game categories, or promotional offers may be restricted or unavailable in certain areas due to local regulations. We do not knowingly accept registrations or process transactions from users in jurisdictions where our services are prohibited.

If you are uncertain whether rajavigor is available in your jurisdiction, we encourage you to research your local gaming laws or contact our support team. rajavigor will not be held liable for users who access our services in jurisdictions where they are prohibited. By using rajavigor, you acknowledge that you have independently verified that access is lawful in your region.

Account eligibility

To open an account on rajavigor, you must meet the eligibility requirements established by the laws of your jurisdiction. We do not accept accounts from users under the age of legal majority as determined by local law. During registration, we collect personal information including your legal name, date of birth, email, phone number, and residential address. We use this information to verify your identity and confirm that you meet applicable eligibility criteria.

For larger transactions or first-time withdrawals, we may request identification documents (national ID, passport, or driving licence) and proof of address as part of our know-your-customer (KYC) process. This is a legal requirement in many jurisdictions and helps rajavigor maintain compliance with anti-money-laundering regulations. If you are uncertain about your eligibility, we recommend consulting your local regulations or contacting our support team before registering.

Your account eligibility is an ongoing condition. We may periodically request updated information or documentation to confirm continued compliance. If your circumstances change—for example, if you relocate to a jurisdiction where online gaming is prohibited—you are responsible for informing rajavigor and ceasing use of the platform. Accounts that no longer meet eligibility requirements may be suspended or closed.

Local-law responsibility

Users of rajavigor are solely responsible for verifying that their access and use of our platform comply with the laws of their own jurisdiction. rajavigor operates across multiple regions, and the legal status of online gaming varies significantly by location. What is lawful in one area may be strictly prohibited in another, and gaming laws change frequently. Before accessing rajavigor, you should independently research the gaming regulations applicable to your country, state, or region.

Do not rely solely on rajavigor's website, privacy policy, or marketing materials to determine the legality of online gaming in your area. If you are uncertain about your jurisdiction's rules, we recommend consulting a local legal advisor, gaming regulator, or other authoritative source. rajavigor is not liable for any legal consequences, fines, penalties, or other harm you may face as a result of accessing rajavigor in a jurisdiction where online gaming is prohibited or restricted.

By using rajavigor, you acknowledge that you have personally verified the legality of your access and use in your jurisdiction and that you accept full responsibility for your compliance with local law. rajavigor assumes no obligation to monitor or enforce jurisdictional restrictions on your behalf; this responsibility rests entirely with the user.

Data and privacy scope

We at rajavigor collect personal data for account verification, payment processing, regulatory compliance, fraud prevention, and service improvement. When you create a rajavigor account, we collect your legal name, date of birth, email address, phone number, residential address, and payment method details. We also collect technical data such as IP address, device type, and gaming activity to monitor account security and detect suspicious behaviour. All data collected by rajavigor is handled in accordance with this privacy policy and applicable data-protection laws.

We use industry-standard encryption and secure storage to protect your information from unauthorized access. Your payment details are not shared with third parties except where necessary to process transactions or as required by law. rajavigor does not sell your personal information to third parties for marketing or commercial purposes. We may be required by Indonesian law, anti-money-laundering regulations, tax authorities, or law-enforcement agencies to disclose your data, and we comply with all lawful requests.

For complete details about what data we collect, how we use and protect it, how long we retain it, and your rights regarding your data, please review our privacy policy. If you have questions about your personal data or wish to request access, correction, or deletion, contact our support team through your rajavigor account dashboard or the contact form on our About Us page. We will respond to all data-access requests within 5–7 business days.

Contact for legal inquiries

If you have legal questions about rajavigor's privacy practices, data handling, compliance, or any other regulatory matter, you may contact our legal and data protection team. We maintain dedicated channels for formal inquiries and aim to respond to all requests within 5–7 business days, though complex matters may require additional time for thorough review and investigation.

You can reach rajavigor's legal and privacy team by submitting a formal inquiry through the contact form on our About Us page or by sending a written request to the legal email address provided there. Please include your account details (if applicable), a clear description of your inquiry, and any relevant documentation or evidence. For urgent matters or if you do not receive a response within the stated timeframe, you may request escalation to our data protection officer.

We at rajavigor operate with transparency and seek to comply fully with all applicable data-protection and gaming laws in the jurisdictions where we offer services. If a data-protection authority, gaming regulator, or other official body in your jurisdiction contacts us regarding rajavigor's operations or your account, we will cooperate fully with such requests. We encourage users to verify rajavigor's compliance status and any relevant certifications or registrations through their local data-protection or gaming authority before using our platform.

↑